Shipping policy

    Shipping Policy

    Processing Time
    Orders are processed within 2-5 business days, excluding weekends and holidays. You'll receive a shipping confirmation email with tracking information once your order has shipped.

    Shipping Rates & Delivery Estimates
    Shipping charges are calculated at checkout based on your location and chosen shipping method. Estimated delivery times from dispatch can be found below:

    • Guernsey / UK: 3-10 business days
    • EU: 5-12 business days
    • Rest of world: 5-15 business days

    Delivery times are estimates and not guaranteed, as they can be affected by carrier delays outside our control.

    Pre-Orders
    Some items, including limited drops, are sold as pre-orders. For these items:

    • Estimated ship date: Please check product descriptions for an estimated delivery for pre-orders. This is an estimate, not a guarantee - production, supplier delays or worldwide events may push this back.
    • Payment: Pre-order items are charged in full at the time of order, not when the item ships.
    • Delays: If your pre-order is delayed more than 3 weeks beyond the estimated ship date, you may request a full refund at any time before the item ships by contacting us.
    • Order updates: We'll email you and post regular updates throughout the production period. 
    • Mixed orders: If your order includes both pre-order and in-stock items, the full order will ship together once the pre-order item is ready, unless you contact us to request a split shipment.

    Order Tracking
    Once your order ships, you'll receive a tracking number by email. Please allow up to 48 for tracking information to update.

    Lost or Delayed Packages
    We are not responsible for delays caused by the shipping carrier once your order has left our hands, but we're happy to help you track down a lost or delayed package - contact us at with your order number.

    Questions
    Reach out to us on Instagram or via our Contact page with any shipping questions.